Our customers receive bills once each month. Our service area is divided into 2 billing sections that we refer to as “Cycles”. Meters are read as close as possible to the same date each month and then those reads are grouped into the “billing cycle” for that area and billed at the same time each month. Your payment is due 15 days after the billing date.
Payment due dates are either the 3rd or 16th of the month depending on if you are in Cycle 1 or Cycle 2.