To report your outage or emergency: Call (503) 728-2163
Outage reporting services are available 24 hours a day, 7 days a week.
If you find yourself without power, do the following:
1
Check your fuse or breaker box to see if they have blown or tripped
2
Check with neighbors to see if they have power
3
If you are still affected by a power outage, call the office at: (503) 728-2163
Unplug Electronics
Unless they are connected to a surge protector, we suggest that you unplug voltage sensitive equipment, such as:
TVs
Stereos
Computers
Microwaves & microwave ovens
This will help to avoid damage from power surges when service is restored.
Power Line Safety
If you see a line down or a tree tangled in power lines, stay away; the line may still be energized!
Any object touching power lines, including tree branches, can conduct a lethal electric charge. Also, objects coming too close to a power line can cause electricity to “arc” across the gap.
Leave Your Porch Light On
Another important thing you can do to help our line crew is to turn your porch light on. This will let the line crew know when electric service has been restored.
Generators
If you intend to run your generator during an electrical outage, call us at (503) 728-2163, so we can alert our line crews.
Generator Safety
Emergency Preparedness
We suggest that all of our customers be ready for any type of emergency that might cause a loss of power, especially in the winter months. Each family should have an outage kit that includes:
First-aid kit
Warm blankets
Flashlights
Batteries
Matches
Water
Nonperishable food
Candles (do not leave unattended)
Battery operated radio
For more details on food safety before, during, and after emergencies visit the FoodSafety.gov website.