Emergency Phone & Outage Info


To Report Your Outage or Emergency: Call (503) 728-2163

Outage reporting services are available 24 hours a day, 7 days a week. 

If you find yourself without power, do the following:

  • Check your fuse or breaker box to see if they have blown or tripped;
  • Check with neighbors to see if they have power; and
  • If you are still affected by a power outage, call the office at (503) 728-2163

Unplug Electronics

We suggest that you unplug voltage sensitive equipment, such as:

  • TVs
  • Stereos
  • Computers
  • Microwaves & Microwave Ovens

(unless they are connected to a surge protector)

This will help to avoid damage from power surges when service is restored.

Leave Your Porch Light On

Another important thing you can do to help our line crew is to turn your porch light on. This will let the line crew know when electric service has been restored.

Power Line Safety 

If you see a line down or a tree tangled in power lines, STAY AWAY; the line may still be energized! Any object touching power lines, including tree branches, can conduct a lethal electric charge. Also, objects coming too close to a power line can cause electricity to “arc” across the gap.

For more details on DOWNED POWER LINES  click here.

Emergency Preparedness

We suggest that all of our customers be ready for any type of emergency that might cause a loss of power, especially in the winter months. Each family should have an outage kit that includes:

  • First-aid kit
  • Warm blankets
  • Flashlights
  • Batteries
  • Matches
  • Candles (do not leave unattended)
  • Nonperishable food
  • Water
  • Battery operated radio

For more details on FOOD SAFETY  before, during, and after emergencies click here.